Terms and Conditions

Acceptance of Terms

By accessing or using the website located at marshallfences.com, or by engaging Complete Marshall Fences ("we," "us," or "our") for any service, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or engage our services. These terms apply to all visitors, customers, and others who access or use our site or services.

Description of Services

Complete Marshall Fences provides fence installation, fence repair, fence replacement, gate installation, and related fencing services in Marshall, TX and surrounding areas. All services are subject to availability, site conditions, and the terms of a written agreement between you and Complete Marshall Fences. Our website is provided for informational purposes and to allow potential customers to request estimates.

Estimates and Pricing

Any estimate or quote provided by Complete Marshall Fences is valid for 30 days from the date it is issued unless otherwise noted in writing. Estimates are based on information available at the time they are prepared. Final pricing may change if:

• Site conditions differ materially from what was represented or observed during the estimate visit
• The scope of work changes at the customer's request after the estimate is accepted
• Hidden obstructions, underground utilities, root systems, or other conditions are discovered during installation that require additional labor or materials
• Material costs change significantly between the date of estimate and the date work begins due to supply chain factors beyond our control

We will notify you before proceeding with any work that would result in a cost increase above the accepted estimate. No additional work will be performed without your approval.

Scheduling and Cancellation

Work is scheduled on a first-confirmed, first-scheduled basis. Scheduling is confirmed when you have accepted a written estimate and agreed to a start date. We reserve the right to reschedule jobs due to weather conditions, supplier delays, or other circumstances beyond our control. We will notify you as promptly as possible if a scheduled date needs to change.

If you need to cancel or reschedule a confirmed job, please notify us at least 48 hours in advance. Cancellations made with less than 48 hours notice may be subject to a cancellation fee to cover mobilization costs already incurred. Any deposit paid is non-refundable if a project is cancelled after materials have been ordered.

We reserve the right to decline or discontinue service if a job site presents unsafe working conditions or if a customer is abusive or threatening toward our staff.

Payment Terms

Payment terms will be specified in your written estimate. In general:

• A deposit may be required before materials are ordered or work is scheduled
• Final payment is due upon completion of the project, unless otherwise agreed in writing
• Accepted payment methods will be communicated at the time of estimate

Invoices not paid within 30 days of the due date are subject to a late fee. Complete Marshall Fences reserves the right to pursue collection of unpaid balances through all available legal remedies, including placing a lien on the property where work was performed, as permitted by the laws of Texas.

Your Responsibilities

Before work begins, you agree to:

• Ensure that underground utilities are marked by calling 811 or by confirming that your contractor has initiated this process on your behalf
• Provide accurate information about your property boundaries
• Obtain any required HOA approvals and notify us of any HOA restrictions before work begins
• Ensure clear access to the work area for our crew and equipment
• Keep children and pets away from the work area during installation

Warranty Disclaimers

We stand behind our workmanship. Any workmanship warranty provided will be stated in your written estimate or project agreement. Workmanship warranties do not cover:

• Damage caused by acts of nature, including wind, flooding, hail, ice, or falling trees
• Damage caused by vehicle impact, vandalism, or third-party negligence
• Normal weathering, fading, or settling over time
• Damage resulting from modifications made by anyone other than Complete Marshall Fences

Material warranties, if any, are provided by the manufacturer and are separate from any workmanship warranty we offer. We will assist you in pursuing a manufacturer warranty claim where applicable.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPLETE MARSHALL FENCES MAKES NO IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, BEYOND WHAT IS EXPRESSLY STATED IN YOUR WRITTEN PROJECT AGREEMENT.

Limitation of Liability

To the maximum extent permitted by law, Complete Marshall Fences's total liability to you for any claim arising out of or related to our services or this website - whether based in contract, tort, negligence, or otherwise - will not exceed the total amount you paid us for the specific project giving rise to the claim. In no event will we be liable for indirect, incidental, consequential, punitive, or special damages, including lost profits or loss of use, even if we have been advised of the possibility of such damages.

Website Use

You may use our website for lawful purposes only. You agree not to:

• Use the site in any way that violates applicable local, state, or federal law
• Attempt to gain unauthorized access to any part of the site or its related systems
• Use automated tools to scrape or harvest data from our site
• Submit false or misleading information through our contact forms

Intellectual Property

All content on this website - including text, images, logos, and other materials - is the property of Complete Marshall Fences or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without our written permission.

Dispute Resolution

If a dispute arises between you and Complete Marshall Fences relating to our services or these terms, we ask that you first contact us directly at team@marshallfences.com or (430) 214-0130 so we have an opportunity to resolve the issue informally.

If the dispute cannot be resolved informally, you and Complete Marshall Fences agree to submit the dispute to binding arbitration in Marshall, TX, under the rules of the American Arbitration Association then in effect, before pursuing any other legal remedy. This does not prevent either party from seeking emergency injunctive relief in a court of competent jurisdiction.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal action not subject to the arbitration clause above will be brought exclusively in the state or federal courts located in Harrison County, Texas.

Changes to These Terms

We may update these Terms and Conditions at any time by posting a revised version on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised terms. If you do not agree with any updated terms, please stop using our website and contact us to discuss any active service agreements.

Contact Us

If you have questions about these terms, contact us: